I’m Monica Han— a product designer creating human-centered, equitable solutions for complex systems in healthcare and beyond.
🌞 By day: product designer.
🌚 By night: creating joyful experiences rooted in storytelling and play via createdwithfriends
[coming soon]
As Mighty Health evolved into a virtual care clinic, its onboarding experience fell short—generic, unclear, and sales-heavy. This led to drop-offs and internal inefficiencies. This case study highlights the design solutions that addressed those gaps.
View Case Study ->View Case Study ->Expanding from a coaching digital health app into a telehealth virtual clinic that would serve insured members across the U.S, redefining how we provide accessible clinical care.
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An intuitive Crypto mortgage repayment tool for underserved families acquiring their first safe shelter in El Salvador, bringing equity via Bitcoin and the lightning network
View Case Study ->A full redesign for New Story's web-based donation platform
View Case Study ->View Case Study ->A full redesign for New Story's internal mortgage repayment dashboard where families' payments are monitored, updated, and reported to inform the organization's strategies
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